Returns & Exchanges

At The Lad Collective, we want you to be completely satisfied with your home essentials. If your purchase isn't quite right, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unused items back in their original packaging, ensuring all tags and labels remain attached to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop the package off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.